Responsible Gaming at fc99

Gaming Should Always Be Fun

fc99 believes that online gaming, approached the right way, is a genuinely enjoyable form of entertainment. Cricket betting during a BPL final, spinning the reels on your favourite slot, or joining a live casino table from Dhaka or Chittagong — these are experiences our players love. But fc99 also understands that gaming carries risks, and that some players may develop difficulties managing the time and money they spend on the platform.

That is why fc99 has built a full suite of responsible gaming tools directly into the platform. These tools are free to use, take effect promptly, and give every player meaningful control over their gaming activity. We strongly encourage all players to familiarise themselves with these tools — knowing they exist makes the experience safer and more enjoyable for everyone.

Your Responsible Gaming Toolkit

Every fc99 account comes with the following built-in controls. Contact our support team at [email protected] to activate or adjust any of these at any time.

How Deposit Limits Work

You can request a deposit limit at any time by contacting fc99 support. Limits can be set on a daily, weekly, or monthly basis and apply to the total BDT deposited across all payment methods — including bKash, Nagad, Rocket, and Upay. Once set, a limit takes effect immediately. Lowering a limit is instant; raising one requires a mandatory cooling-off period of at least 24 hours. This asymmetry is intentional — it keeps reductions fast and increases slow, protecting players in moments of impulse.

When you reach your deposit limit for the period, the platform automatically blocks further deposits until it renews. You will receive a notification when you approach 80% of your cap — giving you advance notice before it is reached. fc99 recommends reviewing your deposit limits at least once a month, especially if your financial circumstances have changed.

How to Self-Exclude from fc99

Self-exclusion is a formal request to suspend your fc99 account for a set period — or permanently. It is designed for players who feel their gaming has become, or risks becoming, a problem. The process is straightforward and handled with complete confidentiality.

Warning Signs of Problem Gambling

Most fc99 players gamble without any problems. But problem gambling can develop gradually and is not always obvious, even to the player themselves. If you recognise any of the following in your own behaviour, we encourage you to use the tools above or reach out to our support team.

Tips for Playing Responsibly

Responsible gaming starts with a simple mindset: treat every session as entertainment with a fixed budget, not as a way to make money. Before any session on fc99, decide in advance how much time and money you are comfortable spending. When you reach that limit, stop — whether you are winning or losing. Winnings are a bonus, not an expectation.

Take regular breaks between sessions. Never play when you are tired, stressed, or under the influence of alcohol. Keep gambling funds separate from your everyday finances — use only money you have set aside specifically for entertainment. Remember that all fc99 games use certified RNG technology: no system or betting pattern guarantees a win.

Keeping Under-21s Safe

fc99 has zero tolerance for underage gambling. All registration attempts are subject to age verification, and fc99 reserves the right to request documentary proof of age — such as a National Identity Card — at any stage of the account lifecycle, including before processing a withdrawal. Accounts found to belong to players under 21 will be immediately closed and any deposited funds returned, minus any bonuses or winnings accumulated on those funds.

If you share a device with younger household members, we recommend using parental control software to prevent access to gaming sites. Always log out of your fc99 account after each session and never save your credentials in a shared browser. If you believe a minor has registered on fc99, contact our support team immediately.

We Are Here to Help

If gambling is negatively affecting your life — your finances, relationships, mental health, or work — please do not wait. Reaching out is a sign of strength, not weakness. fc99's support team is available 24 hours a day, 7 days a week, and all responsible gaming conversations are handled with complete confidentiality.